Crew Center is not associated with any Cruise Line, and we are not recruiting agency for crew or hiring partner. Satisfied. Special Needs at Sea and Scootaround are vendors we recommend for delivery of mobility devices. Save up to 45% on 2023-2024 cruises while earning up to $300 Onboard Credit per stateroom!*. Suites SA7094, A6150, A6148 and staterooms VA8147, VA8145, VA8134, VA8132, I-7108, I-7101, I-6131, I-6116, V5171, V5152, I-5129, I-5112, V5057, V5055, V5054, V5052, V4167, V4146, V4107, V4096, C1134, C1125, C1123, C1121 are fully accessible. Holland America Line cannot guarantee that all members of your party will be allowed to disembark with only a WHTI-compliant document or birth certificate. Rotterdam, The Netherlands Just wear your favorite orange clothes and accessories, or purchase Orange Party essentials in our shops, and get ready for the time of your life. if i book a shore excursion prior to boarding can i use onboard credit? Each U.S. resident is usually allowed a duty-free exemption of US$800; it may be more or less depending upon your itinerary and recent travel outside the country. Holland America Line shall have the right to refuse or cancel any bookings made at an incorrect price whether or not the order has been confirmed and your credit card charged. book by feb. 28 and get a bonus of $400 onboard credit, can you bring guests to the neptune lounge, silver medallion for guests sailing with us for a total of 300 days, gold medallion for guests achieving 500 days, and our high, what are the disembarking procedures at the end of the cruise. The liabilities and obligations of an airline to you, and your rights against an airline, are subject to any and all terms and conditions of the airline's ticket and tariffs and all applicable governmental laws and regulations. If governmental action results in any element of Taxes exceeding the estimates used by Holland America Line for purposes of computing the quoted amount, we reserve the right to pass through the extra amount. These suites have a king-size bed convertible to 2 twin beds. Canadian officials WILL NOT allow guests to remain onboard while in a Canadian port without proper documentation. Beverages, such as tea and coffee, made with boiled water. Under page range you may select which pages you would like to print. Enjoy Dutch-inspired appetizers, beer, cocktails, live music and more, plus a festive display of national pride with a sea oforange! Holland America Line has a comprehensive plan in place which has generally proved effective in limiting the spread of the illness. The way to complete the Holland America FNC form online: To begin the blank, use the Fill camp; Sign Online button or tick the preview image of the blank. NOTE: CPP Standard is available to all guests, regardless of residency. Depending on the type, the Onboard Credit may not be refundable at the end of your cruise. Service starts at only $29.95 for 1 bag and $39.95 for 2! This can be accessed at any time after the booking has been made. For guests with Holland America Lines Flight Ease plan, name spelling corrections may result in a higher air rate, loss of space and/or change fees. Family-friendly options include sofa beds, Murphy beds and connecting rooms. I dont see it listed and would like to know. One of the most important practices in reducing and preventing illness from infections while traveling is washing your hands regularly. Whether youre planning a family reunion or a small group getaway with friends and family, we offer endless ways to discover, explore and connect together. I read somewhere they need to be made by July 6, 2021? At the international level, regulation of our industry begins with the International Maritime Organization (IMO), a United Nations agency focused on the safety and security of shipping that is comprised of almost all of the countries in the world that have ships operating under their flags. Hi-Fog systems in the Engine Room and Incinerators, Fuel System Shut-Off Valves in the Engine Control Room. A We have two convenient ways for you to obtain your luggage tags: Q Why does my luggage tag have a box with a number and letters in it next to the stateroom number? Roll-in Showersprovide the turning space necessary for a wheelchair to maneuver within the showering area. Children are welcome in any of our dining venues. Packages are non-transferrable and non-refundable. Important Information for Service Animals on Australian Cruises From time to time it may be necessary to re-accommodate booked Family & Friends and make them an offer to change their travel plans. All minors under the age of 18 must travel with all proper identification documents in addition to the signed letter of authorization. We encourage families to contact ourGuest Accessibility Department prior to their cruise, to evaluate and determine what the child's specific needs will be and how best to accommodate those needs. #3. Please note: This service is available only on days of sailing. Agency fees of any nature are a matter to be decided on solely by the agency and guests. Our extensive and award-winning shore excursions program helps you make the most of your time in port and provides you with the best transportation and guide services available. You will recognize our representatives by their Holland America signs. Special dietary needs, such as vegetarian, diabetic or gluten-free meals, are easily accommodated with advance requests. We recommend seasonal influenza vaccinations for all guests. There are a few limited services that will still require vouchers. And I loved the itinerary which included opportunities to see whales, sail past jaw-dropping landscapes, see glaciers that are, unfortunately, becoming compromised . For voyage that depart from and return to Australia and/or New Zealand, this policy applies to guests 18 years and older. From Alaskas mighty glaciers to Europes great cathedrals to the Caribbeans white-sand beaches, explore the worldtogether or independentlyon a wide array of family-friendly shore excursions for every age, activity level and interest. The program will apply to the affected guests and their immediate travel party in the same stateroom. Each person on a booking can have his or her own set of Express Docs. Roll-in Shower and bathtub: Suites SC6175, SC6164, SS6108, SY5002 and SY5001. 5.0. For complete, updated information regarding travel, please check the official website of theTransportation Security Administration. For detailed information on accessibility of shore excursions, we strongly recommend contacting our Shore Excursions Department prior to embarkation at 1-888-425-9376 (or locally at 206-626-7320) or visiting the Shore Excursions Office on board. If you are unable to transfer from your mobility scooter and alternative arrangements are required, please advise Holland America Line at the time of booking or as far in advance of your sailing as possible. When will my Express Docs show a stateroom number? Our people understand to never assume that everything is being done as it should be. Please see your server or bartender for a full list ofitems included in each package. A credit card is required for all inbound phone calls to a ship. If you receive a busy signal or message, please hang up quickly and try your call again. We cannot guarantee fulfillment of any items ordered less than 90 days prior to sailing. EZPay options are available in specific markets. Q Is it possible to check in for both my travel companion and myself at the same time? When difficulties arose, 99% of the parents either settled things immediately or removed the child from the situation (like the showroom or dining room). Flight options can be managed by logging into your cruise profile at www.hollandamerica.com. Birth certificates can be an original, photocopy or certified original. Enter your official identification and contact details. Helpful. You may wish to bring a travel alarm clock as they are not available in staterooms. Personal checks are not accepted on board. Travel advisors or consumers outside the U.S. and Canada should make payment by wire transfer or passenger's credit card. The new enhancements offer: New Online Applications . Beverage. For Voyages that depart from and return to Japan, this policy applies to guests 20 years and older. For Microsoft Windows, NVDA and the Google Chrome browser are recommended. signNow has paid close attention to iOS users and developed an application just for them. For further information on our relationship with airlines, please refer to your Cruise Contract. Double Your Onboard Spending Credit Now you have two ways to receive Onboard Spending Credit on your next cruise. My questions are regarding the Have it all Cruise Does Have it All include gratuities? Save on your favorite products. At any of our onboard restaurants, kids can enjoy mac and cheese, pizza and more from our kids menu, or order half portions from the main menu to discover new dishes. Holland America Line ships contain the latest safety technology and safety systems including but not limited to: For more than 140 years, the safety and security of our guests has been our highest priority. Up to 75% OFF 2nd Guest. OurStandard Cancellation Protection Plan (CPP Standard Plan) will allow you, for any reason, to provide written cancellation up to 24 hours prior to the start of your scheduled travel (sea, land and/or air) arrangements made by Holland America Line and receive a refund equal to 80% of the eligible amounts paid (90% if you purchase our CPP Platinum Plan). There is no charge to have Express Docs reissued. Employees that do not have a valid Holland America Line email address can access the latest offers and application as follows: Seagoing Employees: EFLEET>HR>Forms or contact the Crew Purser for assistance in accessing and submitting the application, Land Based Employees: ECATSTAND or Public Folders under Cruise Specials. Guests are responsible for verifying the actual requirements and recommendations at the time of sailing. Please be aware that Holland America Line cannot print or fax a guest's Express Docs or Boarding Pass. The ability to provide assistance may depend on certain factors such as the weight or dimensions of the scooter. Refund issues must be dealt with solely between you and the service provider. Air Rates/Taxes and Fees Air rates will be quoted at the time of booking. You can easily create your eSignature with pdfFiller and then eSign your holland america family and friends form directly from your inbox with the help of pdfFiller's add-on for Gmail. We know that we need the covid test up to 72-hours beforehand. One of the most important set of rules that is established and enforced by the IMO is the International Convention for the Safety of Life at Sea, referred to as SOLAS. The past guest will earn a $50 future cruise credit for the referral and the friend or family member who made a new booking will earn a $50 onboard credit. Any excess deposit will be refunded to you at the end of the cruise. Our highest priority is your health, safety and peace of mind. Celebrate 150 years of cruising with Holland America Line. * Prices are per person per day. Registered seller of travel: Hawaii TAR-7223 | Washington UBI: 604048491 | California 2127970-50 | Florida ST35547, Monday to Friday - 8AM to 7PMSaturday - 9AM to 5PMSunday - 9AM to 2PM. The bed can be converted upon request to 2 twins if full compliance is not needed. A It is a requirement that each guest complete the Online Check-in process and review the cruise contract to access his or her Express Docs. Item(s) to be returned at a designated location shore-side (whether this be inside the terminal, a tent or table on the quay ) against and after verification of Confiscated Items Receipt and Guests Signature confirming return.. Pricing changes occur once a week and are effective Wednesday-Tuesday. Fully Accessible In addition, Holland America Line will honor any pricing or amenities that your traveladvisor extends in addition to your onboard offers. Q Why is a notification sent to each guest booked? We have created a broad range of shore excursions with options available for every desired activity level. Fully Accessible about the Greenhouse Spa and Salon. SOLAS, which is regularly updated, establishes standards for constructing, equipping, manning and operating all passenger and cargo ships. Why are Grand Voyages exempt from the Have It All promo? Refill your medicine prescriptions sufficient for the duration of the cruise. 2. Onboard Credit may be used to pay for Crew Appreciation, Service Charges and Additional Tip. Roll-in Shower and bathtub: Suites SC6175 & SC6164 Attn: T. Kimmel Holland America Line 300 Elliott Avenue West Seattle, WA 98119 Pre and posts hotel packages are now available to Family & Friend bookings. Scooters and other mobility equipment need to be securely stored and charged in the guest's stateroom; not in hallways or elevator lobbies. A: To many, the term Gala was either confusing or misleading, implying a specific type of dress (black tie or tuxedo) which has never been a requirement. Within Holland America Line Navigator, choose Connect to Paid Internet from the selection options. Limited time offer, Savings for On Board Bookings Only Bookon board and you can reserve your next cruise at a reduced deposit. Please be assured this is for your safety. To find it, go to the . Question 1 can you pay the different and upgrade to the elite beverage package? ), taking into account all appropriate matters including, but not limited to, weather conditions, ship's location, weight of the guest or their mobility device, etc. Shoreside, many of our people either have spent years first working on our ships or have other maritime experience. Your reduced deposit will be subject to cancellation penalties if the booking is within the published penalty period. In addition to your cruise fare, you will also be charged an amount for Taxes. Ask the airline to immediately advise our Air/Sea Department, or call us yourself at 1-800-628-4771. Consider purchasing durable tags that can be used for your vacations for years to come! A: Not at dinner. Baggage fees are the guests responsibility. Given that the resale of cancelled space will likely result in a lost opportunity to sell other space, these fees are due regardless of resale. Disembarkation is usually completed within two to four hours after the ship's arrival. You can do everything or absolutely nothing. Youll pay the same amount for your cruise, spread over time! While we welcome guests who use oxygen concentrators and are undergoing peritoneal dialysis, we are currently unable to accept guests who use oxygen tanks or are undergoing hemodialysis at this time. For additional requests and advance orders, please fill out our Infant Request Form and email it to HAL_Ship_ Services@hollandamerica.com. For more information, see details in the FAQ Are Transfers Included? Commercial and cargo airline employees, their spouses, dependent children under 21, retirees of the airlines (not defunct carriers), parents of the employee, parent-in-laws of . Additional travel needs can be requested directly with the airline using your air confirmation code to access your flight reservation. Water in plastic bottles will not be allowed onboard in any quantity, including in ports of call. You may want to take advantage of Holland America Line's Cancellation Protection Plan (CPP)because it is designed to help protect your vacation investment from loss. Q Can I print out my Express Docs without completing the Online Check-in? For the comfort of all of our guests, all staterooms (cabins), showrooms and most other indoor areas are designated non-smoking. We celebrate a variety of holidays on board and offer special holiday voyages on every ship in late December. Please be advised that all pre-arranged mobility equipment rentals must be made by the guest and the third party provider. Get & grab the best discounts on eBay to get at the lowest price when place an order. Any crewmember who becomes ill is immediately isolated. A parent or legal guardian MUST accompany all children under the age of 18 on all tours for safety and liability reasons. A Go to https://www.hollandamerica.com/ and click the MY ACCOUNT LOGIN and follow the easy registration process. A We do require that the Online Check-in be completed before the Express Docs can be printed. A:Yes. Holland America Line is pleased to announce exciting new enhancements to the Family & Friends Program that streamline the process and make it easier for you to book your family and friends on a special rate cruise. Avoid lines at disembarkation as you are invited to be the first to disembark, No need to locate your luggage or wait for a porters assistance in the terminal. If you have questions regarding tendering procedures while on board, please speak with the Guest Services Manager. In addition, non-U.S. citizens who have previously been admitted to the United States for permanent residence must carry their Permanent Resident Card (Form I-551), commonly known as a Green Card. A You will receive any necessary luggage tags for your land tour while on your tour. . Yes, transfers, Cancellation Protection Plan (CPP) and Cancellation Protection Plan Platinum (CPPP) may be purchased. This requires that a guest who uses a wheelchair be able to transfer from his/her wheelchair to the front or back seat of a sedan. Traveling to Canada If Your luggage is locked, the lock may be removed by security or, alternatively, the luggage will be held by security until you can be present for an inspection and any items in question further identified and/or surrendered. Each country has its own entry requirements, and guests assume personal responsibility for having the necessary documents when boarding. Reviewing Your Air Information A Guarantee staterooms may be assigned at any time prior to travel and up until embarkation day. Benefits include health, dental, vision, HSA, FSA, 401k, Employee Stock Purchase Plan, Family and Friends Cruise Privileges, and Employee Space Available travel program. Make a Holland America Line cruise even more special for your friends and family by surprising them with an onboard gift. Our exclusive Explorations Central programming unlocks the history and culture of each destination with engaging presentations and captivating performances. kind regards Requirements for your voyage may be found on Holland America Line's website or by calling your travel advisor, Holland America, or a visa advisory service. Will the Have It All cost be considered an on board expense and thus eligible for Marina Credits? From sportfishing off Ensenada to swirling and sipping in wine-country ports, such as San Francisco and Monterey, you'll enjoy a delightful vacation. Book your next Holland America Line cruise while on board and you will receive up to $400 per person shipboard credit, good for your next Holland America Line cruise. Guests without seat assignments prior to the flight date will have seats assigned by the airline at check-in on the date of travel. View Cancellation Policy. The Crew Appreciation charge is paid to Holland America Line team members and represents an important part of their compensation. Any discrepancies may prevent travel. Q Will I need vouchers for my Land+Sea Journey? How long is this promotion? During online check-in, you can securely submit your Immigration, Disembarkation and credit card registration forms. Reservations and payment are preferred 14 days prior to departure, but available up to 3 days before departure by calling: Unused transfers are not refundable. Travelers' diarrhea (TD) is the most common illness affecting travelers. Additionally, some port facilities may not be accessible due to stairs or steep ramps. Save big bucks w/ this offer: Up to 20% off + Free P&P on Holland America products. A: Dressy attire is appropriate. Seat selection maps and airline baggage policies and fees can also be accessed where available. Management reserves the right to refuse service for any reason, including refusingservice of alcoholic beverages to intoxicated guests. Flight availability and pricing is displayed in real time, along with flight departure and arrival times and duration. Holland America, through an agreement with Wireless Maritime Service, proudly offers an advanced roaming network onboard all Holland America ships allowing you to make and receive calls, send and receive text messages and access emails and surf the web while at sea using your own mobile phone and telephone number. Jacket and tie are appropriate for gentlemen, while ladies wear a cocktail dress or gown. Note 5 STAR MARNIER. Ambulatory Accessible On the Koningsdam and Nieuw Statendam this package also includes the Coca-Cola Freestyle program with more than 100 unique Coca-Cola flavors available. What behavior is expected from employees and their guests with regard to the Family & Friends Program? Please note: Foreign currencies cannot be accepted or exchanged by the Front Office. On board, everyone has the freedom to pursue their passions, their way. but not limited to, complimentary beverage packages, Interline, Casino offers, Travel Agent or Friends and Family rates, and Shareholder benefits. Contact our support line at 1-800-628-4771 if you require assistance with changes. Q Where do I enter my Holland America Line Booking Number and Last Name? Keep them close at hand in your purse or jacket pocket. (Remember that checked luggage might not be accessible at all times.)
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