how to get rid of suburban propane

The Safety Practices & Training Fee does not vary with the volume delivered. Unlike a stock dividend, a partnership distribution is not reported as such on your income tax return. Suburban propane charged me twice in December 2022 (total of $99.44) for fuel delivery despite not delivering any fuel. This means you should keep it away from grills, candles, firepits, lighters, etc. Suburban Propane does not have a direct purchase plan. So about 2 weeks later, there here to get them. After ending your existing contract with your old provider, you will need to schedule tank removal. Re-selling your tank might put you out of the money for a week or so, but it is a better alternative than buying and dealing with ongoing maintenance. AmeriGas is now offering the Cynch services to customers in certain areas. Theres a lot happening in our world. Simplyfind a location near youto exchange your old tank, or contact us to to help you safely dispose of your propane tanks. First of all, removing an underground propane tank can result in an . Suburban Propane has the worst service of all the propane providers. The women proceedes to tell me, "There is a $100 fee for pick up, & $1 gal for whats left in the tanks." setCookie('localProductDropdown', response, 1); We thought of them again when we installed a new furnace in the Fall of 2019 and needed propane tanks to be installed again. If you dont do this, it can release the propane into the air. You can store empty propane tanks on your property, but if you dont think youll use them again, its safer to have a propane provider dispose of them. Gave us the run-around whenever we needed a refill. You won't have to do any of the work yourself, which can take a lot of stress off your shoulders. Thinking about switching? Lets break down propane switching fees and how you can get around them. Customer satisfaction since 1928. Can I purchase units directly from Suburban Propane? I went to their office in person and offered to purchase the tank and they told me that they did not sell tanks. Who is Suburban Propane's Transfer Agent? Suburban Propane has received a 2.7 out of 5 star rating from over 265 anonymous employee reviews. Can you get around an early termination fee? 2021 Propane Depot. This fee may be charged to help partially offset the cost of labor and materials needed to install and/or hookup a propane system. I have called every week since then and finally received an agreement that they would pick up the tank on March 3, 2023. Suburban is nothing but a scam. Suburban Propane Partners, L.P. to Hold Second Quarter 2023 Earnings Conference Call. Share your photos and videos with others to prove the truth of your words. Our average bill is $90 each delivery. And, because much of the tax-shield differential was created through depreciation, much or all of the gain will be recognized as ordinary income in accordance with current IRS depreciation recapture requirements. Thank you so much! A quality company will try their best to make it happen for you. jQuery('#product-dropdown-wrapper').html(response); Recently while on a trip my hot water heater wouldn't ignite. Here are the steps to switch your propane supplier to AmeriGas. Mind you, know one spoke of any charges. Also free training to obtain lp installer license. I have proof to everything mentioned as well as a letter from the second company who came out/actually did the work that states the tank/parts had not been replaced or worked on prior to their fix. Closeout (Tank Pickup) Fee. Computershare Investor Services Before you schedule tank removal, explain the situation to your new company and see how they might be able to help. Safety Practices & Training Fee (Sometimes called a HazMat Fee), Minimum Monthly Purchase Requirement (MMR/Minimum Bill), Locations providing exceptional service to local communities across 42 states. Sales have out-paced charcoal, electric, and natural gas combined. They once filled me up when I was above 80% and the fees were double what my actual cost of propane was. Propane smells like rotten eggs, a skunk's spray, or a dead animal. If you terminate your contract early, your propane company might charge you a fee to leave. Pay for excavation and lease a tank from new company: If the company refuses to sell you the tank, the tank will need to be excavated. I was scheduled to have a tank put underground and connected to a standby generator, I was told that someone would come today and they would call me 30 minutes prior. I asked what if I just left their tank and used the new company they told no they want their tank back. Keep the tank outside in a dry, well-ventilated area. checkDescriptionFormCookie("description-form-product",".description-form select#product"); If mailing your payment, please tear this section at the dotted line and enclose in the envelope provided. This isn't a do-it-yourself project, and you'll still need a certified professional to do the work for you. Remember, propane is flammable, and if dumping it in your yard, or somewhere else, or keeping it in your home is a safety hazard. It is 70% full and is a hazard sitting where it is placed. For detailed information about transporting your propane tank safely, please visit our Transporting Propane Tanks page. estLat : estLat, Remember, even if your tank is empty, there might be small traces of gas left. What is the difference between a distribution and a dividend? The Closeout Fee covers administrative activities and labor costs associated with closing a customer account, such as issuing the customer a refund, processing a final statement and picking up the tank upon termination of service. Copyright 2023 Suburban Propane | All Rights Reserved. The account is closed with a zero balance. Exchanging a tank is an appropriate way of recycling your old propane grill tank. I've asked them to remove the unused equipment and fees for equipment they made a nightmare to try to use. Step 3: Watch the Burner Flames. Because most of our assets have a five-year tax life, the tax shield on each purchase of our common units lasts approximately five years from the date of purchase. Suburban Propane lacks any kind of record keeping, professionalism, or basic knowledge of effective business practices. I purchased a home and was forced to use Suburban Propane or I would have had to pay an arm and a leg to get rid of them. His account is cooking only twice a year Auto delivery, without a rental. They keep putting up with the service and high prices because it appears to be less money than switching. tank from Suburban Propane for $90 a year. 1 review of Suburban Propane "The bane of my existence. A description of the various fees that may appear on your bill can befound here. But dont panic. Please pay this amount in full unless already paid. A Restocking Fee covers the labor cost required to disconnect and pump out any remaining propane from a Suburban Propane owned tank. Safety Tips CONTACT US 1-800-PROPANE (1-800-776-7263) Available 24/7/365 Propane Safety Learn More About Propane Safety Heating Oil Safety 2023 AmeriGas Propane, Inc. All Rights Reserved. All Rights Reserved. I then showed them my receipt for $1.99/gal and said that if they could not match the price they could come pick it up. click here to learn about propane tank sizes, click here for answers to residential propane tank questions, click here to learn about propane tank installation, click here to learn about propane for your home, click here to learn about propane in the home, click here to learn about portable propane, click here to learn how to convert to propane, click here to learn about propane appliances, click here to learn more about propane safety, click here to learn about eco friendly benefits, click here to learn about propane delivery, click here to learn about propane pricing, click here to learn about our online services, Click here to see how to set up text message services, click here to learn about how to switch propane providers, Click here to get rewarded for referring friends and family to AmeriGas, click here to learn about buying and exchanging grill tanks, click here to learn about Grill Tank Delivery with Cynch, click here to learn about connecting grill tanks, click here to learn about propane tank recertification, click here to learn about transporting propane tanks, click here to learn about troubleshooting grill tanks, click here for frequently asked questions about accounts, click here for frequently asked questions about billing payments, click here for frequently asked questions about delivery, service, and installtion, click here for frequently asked questions about grill tanks, click here for frequently asked questions about moving, click here for frequently asked questions about moving in, click here for frequently asked questions about moving out, click here for frequently asked questions about online services, click here for frequently asked questions about propane tanks, click here to learn about grants and incentives, click here to learn about propane AutoGas benefits, click here to learn about building with propane, click here to learn about appliances and tanks, click here to learn about commercial heat, click here to learn about construction equipment, click here to learn about refueling stations, click here to learn about poultry brooding, click here to learn about building development, click here to learn about restaurants and hospitality, click here to learn about warehouse manufacturing, click here to learn about national accounts, click here for frequently asked questions about billing and payment, click here to learn about Propane Tank Information, click here for frequently asked questions about service installing, click here for frequently asked questions about propane safety, click here to learn about account setup and support, click here to learn about marketing services, click here to learn about propane tank exchange, click here to learn if a propane retailer is right for you, click here to learn about self serve propane exchange, click here to learn about installation process, click here to learn about billing options, click here to learn about training materials, click here to learn about buying or exchanging grill tanks. Click on the image to get a detailed description of each part of your bill. When the flames burn steadily and turn blue, the propane lines have been purged. I was with Suburban for only a year, and when we called them. A Common Unit represents a limited partner interest in the Partnership. The Transportation Fuel Surcharge helps us to recover a portion of these transportation costs. It would be helpful if ************** reached out to the local office prior to filing his complaint in order to resolve any issue, but we will try again this week to connect with him. Find the closest Ferrellgas propane refill and delivery location near you. Propane tanks cant be thrown away in your regular trash pickup, but we're here to make disposal easy. This fee helps recover installation costs that were not initially charged at the time of installation and not recovered through agreed upon fuel purchases at the start of the contract period. I called Suburban to see what there going rate was at that time, & they wanted to charge me $4.50 gal. I called Suburban for fuel and they wanted $4.49/gal. They could be on a different LP line than your stovetop and need to be . I said fine it will cost you 75 dollars to come and get it on my property they told me I can't do that. Keep the tank upright at all times, and if you need, you can stand it up in something like a milk crate to ensure it doesnt fall over. The short version of this story is that Suburban Propane installed these tanks specifically . Either way, well replace your tank easily, and in just a few minutes! Can You Store Empty Propane Tanks on Your Property? They said no problem. They "RIP" people off. They are not answering calls or making call backs. We no longer need their service and have called to have tank picked up.It is not that easy to have the tank picked up. But, if you can purchase your underground propane tank from the company, youre in good shape! They charge a huge fee for picking it up.First its $150 for the pickup fee. Well, the law is that that your propane company can only move a propane tank if it is less than 5% full. Consider purchasing a propane gas detector as an additional measure of security. They tole me they will pay me for the gas remaining when they pick up a tank. The 70 gal. Exchanging your old propane tank for a refilled one is the easiest way to dispose of it, but if you need to get rid of it for good- you can also just drop it off at most propane refill or exchange locations. Dedicated employees ready to assist you with quality service for all your fuel needs, We are here for you with customer service representatives standing by to take your call, Reliable supply of fuel, even in extreme weather, Hassle-free service by safety trained professionals, Multiple payment options and secure online account management. This fee may be charged to partially defray the cost of labor incurred to conduct a leak test. The office that services me in Mahopac, NY was able to refill my propane tanks that supply my generator before the propane supply ran out during a prolonged power loss that began March 2, 2018. Reconnect fees will vary depending on whether or not the reconnect is scheduled during normal business hours. Now Suburban is telling me I owe them more money. Read the reviews prior to signing on. Being the largest provider in the United States has many benefits to our customers. We spoke with the customer yesterday. They were horrible to deal with when we were trying to get LP and even worse after we switched companies! When I called to ask about the continuing price increases (never a lower price per gallon), I was told that SP charges more because they are a bigger company and have better serviceyeah, right! But oftentimes, the Early Termination Fee is a cost you will just have to absorb. The Safety Practices & Training Fee helps us to maintain our safety standards, which already meet or exceed Federal, State and Local regulations. I have called way too many times and they will not come pick the tank up out of my yard. *, How are Common Units taxed when sold by the investor? When you tell then to cancel your service and they will not only charge you tank rental ($60.00) but a tank removal fee of $85.00. This is unlike a stock dividend which is generally taxable to the stockholder and does not affect the stockholder's basis in the stock. We just had them come out and pick up the tank (thank god our lease is up) and today, we got a bill for $125.00 to close out the account! If the gas started leaking, it could fill up the enclosed area and turn it into a dangerous environment. Years serving our customers and their communities. then give me a reasonable rate for the next 2 1/2 years but they won't tell me what that is! Years serving our customers and their communities. }); Years serving our customers and their communities. Its also not a good idea to leave your tank in direct sunlight as this can cause it to get too warm. You will want to ensure that you have evaluated new suppliers and do this before tank removal to avoid any interruptions of service. Most companies will advise you to wait until you have less than 5% propane in your tank to initiate the change. of 700+ Suburban Propane locations, Locations providing exceptional service to local communities across 42 states. type : 'post', 240 Route 10 West P.O. I also wrote them again with the statement my contract was ended, and I felt I was not responsible for a years rent. When our propane ran out during a freezing cold power outage, we were told on a Thursday that we had to wait until the next available Tuesday as Tuesdays are our normal delivery day, we had only ever had one other delivery before that! This Schedule K-1 is accompanied by detailed, user-friendly instructions to assist the investor who prepares his or her own tax return. Wish we had acted years ago. They never responded. Overview of Suburban Propane complaint handling. I then showed them my receipt for $1.99/gal and said that if they could not match the price they could come pick it up. When you see these fees pile up, you might second guess the benefits of switching at all. With our online quoting and account service, you can pay your bill, schedule a payment, view your scheduled deliveries, place an order (if eligible), sign up for Automatic Delivery, enroll in paperless billing, sign up for automatic payment, and more. (Note: This applies only to unitholders who purchased their units for cash.) From grilling and tailgating to generators and patio heating, we're wherever you need us! Never store propane tanks inside the house. I wish I could get rid of Suburban without having to pay hundreds to do so. If your termination date is approaching, decide if it is worth it to stay for the remainder of your contract. So I may have to pre buy at a little higher rate and keep them until I figure this out. A note of thanks. Looking for buy, refill or exchange a propane tank? Thats okay. It is a byproduct of natural gas processing and oil refining, which means propane [], Making small changes to our daily habits can significantly impact the health of our planet, and in this blog post, we will explore some simple green living tips that []. What is the best way to get rid of a propane tank containing propane? In the Suffolk County area, Propane Depot is your trusted local propane provider for tank refills and removal, get in touch with our team today. Suburban Propane, L.P. Even if the tank iscompletely empty, never store it near anything that can cause it to ignite. Copyright 2023 Suburban Propane | All Rights Reserved. So if your propane tank is 6% full, you have to pay to make it safe to remove. Labor costs can vary by region and location. "Suburban Propane has been an unwavering partner who has supported blood drives, mobilized their workforce to volunteer, and responded during disasters. Most gas stations have a locked cage with propane tanks inside. When I called Suburban to ask what they were going to charge me, they said the rate was $5.85 a gallonI was shocked! We do always state to the customer what their delivery day is and offer a same day delivery with a fee if they are interested. After ending your existing contract with your old provider, you will need to schedule tank removal. Go to the liquid propane tank on the RV and turn the valve to the right to open gas flow to the on position. tank on another property. I received a tank rental bill from Suburban Propane after I wrote them that I would end my contract at the end of my 3 year agreement. But you can put these worries to bed if you choose to purchase and resell your propane tank. Dont leave your propane tank indoors, even if its empty. I agree with other comments about their way of doing business, as I was also victim of higher prices than other suppliers quoted. Also they havent used any fuel for 5 years so the price we are refunding goes back to 2017 when they got their last delivery. Looked up New Jersey average prices for today is $3.00 and change per gallon. on Thursday, May 4th at 9:00 AM Eastern Time. Thank you! Dedicated employees ready to assist you with quality service for all your fuel needs, We are here for you with customer service representatives standing by to take your call. We spoke with the customer yesterday. Store outside but under cover in a well-ventilated area. Does Suburban Propane have a Distribution Reinvestment Plan (DRIP)? Your propane tank gave you a beautiful firepit and helped you grill all your favorite foods, but now its empty. Read more. When the other company came, put there tanks aside. Just received propane from suburban today and it is $5.45/gallon! Same day installation is possible. Dover Afb Mission Support Group Commander, Articles H