This policy does not apply to Freedom of Information or data access issues. You can report a missed recycling or waste collection online via the Kier website. Verified Listing. There may have been upsetting or distressing circumstances leading up to a concern or a complaint. Also kier is a racist company, if 50 ppl were to apply only English white folks would get selected. Click on a service above for more options or click here to look up another property. They make it compulsory to wear bleary vision goggles and its snowing I cant wear a woolly hat under hard hat! Dispensation sacks for refuse collection, for larger households or householders with Coal fires. Just raise a case and leave feedback after. If your complaint is more complex, we will: The person who is investigating your concerns will aim first to establish the facts. let you know within this time why we think it may take longer to investigate, let you know where we have reached with the investigation, and. when a legal framework applies and we will then advise you about how to make your concerns known. Our. Email: We will not tolerate aggressive or abusive behaviour, unreasonable demands or unreasonable persistence. Maesteg Road, Tondu Bridgend CF32 9HZ 01656 726010 gareth.barnes@kier.co.uk. Cardiff - Conway House. Want to help others get their issues sorted fast or see the latest updates about how Resolver can help you? We will also ask you to tell us what outcome you are hoping for. By providing you with all the tools and contact details needed to raise and manage your complaint, we put you firmly in control of your issue. Write a review. We will raise awareness amongst all relevant council employees of the requirement to deal with any complaints regarding the Councils compliance with the Welsh Language Standards to ensure that such complaints are investigated fully and impartially. 2nd Floor, Optimum House, Clippers Quay, Salford Find opening times for Kier in Maesteg Road, Tondu, Bridgend, CF32 9HZ and check other details as well, such as: phone number, . Thanks for your interest in the Recycling Operative position. Click on a service above for more options or click here to look up another property. Click on a service above for more options or click here to look up another property. Bridgend Maesteg Road, Tondu Bridgend CF32 9HZ Cardiff - Conway House Conway House. A danger zone that was taped off my one of there employees and still not repaired 6/7 months later, absolute shocking service and staff, I was driving along Manston Road this evening 1815ish and had the pleasure of one of your racers (WR20 NWN, Now parked on Ulster road) well within a car length of the back of my vehicle for the entire journey while it is chucking it down. Bridgend. We therefore expect you to be polite and courteous in your dealings with us. Age concern, Shelter etc who may be able to assist you. Refuse service complaint; Report missed collection; . Nov 09, 2020. I myself have lost in the region of three weeks pay waiting for cowboys from kier who make appointments and then never turn up. Working at Kier Group in Bridgend: Employee Reviews | Indeed.com Find jobs By providing you with all the tools and contact details needed to raise and manage your complaint, we put you firmly in control of your issue. Please place your recycling and waste at your propertys edge by 7am on your collection day. Kier House, Windward Drive, Estuary Business Park, Speke, Liverpool L24 8QR 0151 448 5200 N/A. If you think a vehicle has been abandoned, you can report this to us online. Ppl of ethnic origin get blackballed or a victim racial filtering. Please contact the Data Protection Officer, Legal and Regulatory Services, Bridgend County Borough Council, Civic Offices, Angel Street, Bridgend CF31 4WB, tel: 01656 643565 or foi@bridgend.gov.uk. Reviews from Kier Group employees about working as a Truck Driver at Kier Group in Bridgend. Dont forget that you can also keep in touch with us via Facebook, Twitter and Instagram. Consumer guides, newsletters, surveys and more! Ppl of ethnic origin get blackballed or a victim racial filtering. Submit Review. Civic Offices, Angel Street, Bridgend, CF31 4WB, Tel: 01656 643643 In some instances, we may ask to meet you to discuss your concerns. Follow. We will show how the mistake affected you. , I started work for kier on monday (it's now wedensday) I was doing some construction work on there site in luton working on a school. I was picking up my wife, with the kids in the back. For information, or to subscribe to any of the following services please contact the Customer Contact Centre on 01656-643643. Bridgend County Borough Council Civic Offices, Angel Street, Bridgend, CF31 4WB. Last Service 27/04/2023 Next Service 04/05/2023 Refuse Sacks collection. If possible, well put right any mistakes we may have made. If the council has failed in its compliance with the Welsh Language Standards, it will apologise to the complainant and will consider any shortfall in compliance when reviewing any relevant internal processes or practices. This is because it is better to look into your concerns while the issues are still fresh in everyones mind. Email: If necessary, we will talk to the staff or others involved and look at our policies and any legal entitlement and guidance. Conway House. We are unable to accept unsolicited CVs and communications from external recruiters. You will be lucky if the customer service answers the phone, the average time is 1 hour 10 minutes.Repeatedly being told the issues will be resolved with no concrete action.The emergency plumbing team arranged through KIER were shocked with the shoddy job by the builders.No refund so far promised for the wrong floorings either. Fill in the online form. Also kier is a racist company, if 50 ppl were to apply only English white folks would get selected. 62 Village Court, Broadlands, Bridgend, CF31 5DY. I would highly recommend them. have been treated unfairly or received a bad service through some failure on the part of the body providing it. If we find there is a fault in our systems or the way we do things, we will tell you what it is and how we plan to change things to stop it happening again. Click on a service above for more options or click here to look up another property. We have a separate policy for Social Services complaints. When you express your concerns or complain to us, we will usually respond in the way we explain below. All rights reserved. For information, or to subscribe to any of the following services please contact the Customer Contact Centre on 01656-643643, Bridgend County Borough Council Kier Group plc. recyclingandwaste@bridgend.gov.uk, Absorbent Hygiene Products and Nappy collection service request, Additional sacks for refuse because you have run out -. Email: You can report environmental health issues such as pollution, pest control, infectious diseases and food complaints to Shared Regulatory Services. Instead, theyre full of the info you need to get things sorted. Worked for this company for many years when they were part of sheffield council. Conway House, St Mellons Business Park Cardiff . Let us know you've had a happy experience, Let us know you've had an average experience, Unreasonable Behaviour Vexatious Policy December 2022 - PDF 172Kb, Insurance Claims Complaints Procedure - DOCX 14Kb. Last Service 14/04/2023 Next Service 20/04/2023 Refuse Sacks collection. Opens in 1 day. I was unfortunate enough to be behind one of Kier's flatbed pickups a few months ba ck when his full load started hurling off the back of the flat bed onto my mini a few months back, the damage to my car was just short of 1,000 I have video footage as well as 2 witness statements however the driver of Keir was well aware of the incident as he come back around the roundabout to remove all the load which ended un being in pieces - black plastic sheets of some sort. If we did something wrong, well apologise and, where possible, try to put things right for you. The work carried out is horrendous and I cannot believe how BT can use them. However, if you want to express your concern or complaint formally, we will look into this ourselves and respond to you. the worst people I ever worked for now there disputing my hours, Appalling behaviour from its staff working at Torbay Hospital rude to patients and staff.. Intimidating.. smoking on site.. a disgrace.. those staff do not deserve there jobs, I truly cannot fault this company. If the complaint is about a body working on our behalf (e.g. Answered all my questions. Then like us on Facebook and follow us on Twitter. - Bridgend - 19 November 2022. If we do not succeed in resolving your complaint, you may complain to the Public Services Ombudsman for Wales. Civic Offices, Angel Street, Bridgend, CF31 4WB, Tel: 01656 643643 For information, or to subscribe to any of the following services please contact the Customer Contact Centre on 01656-643643, Bridgend County Borough Council Snapshot; Why Join Us; 704 . Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. Assisted collection service, for residents unable to present containers for service, Any other services relating to waste and recycling. Cyngor Bwrdeistref Sirol Pen-y-bont ar Ogwr, Let us know you've had a happy experience, Let us know you've had an average experience. And one of Kiers workers was grinding metal and sparks was flying everywhere. Dispensation sacks for refuse collection, for larger households or householders with Coal fires. Company reviews. 203469. Kier is a major contractor in the social housing sector, but it seems like it is one of the worst. You can express your concern in any of the ways below. STAY AWAY from this developer. . Customer service is awful and they dont accept responsibility . If your complaint covers more than one body (e.g. Please be aware that the Council may take longer to respond to any correspondence or complaints, due to staff shortages and the Councils response to Coronavirus. writing to: Public Services Ombudsman for Wales, 1 Ffordd yr Hen Gae, Pencoed CF35 5LJ. Dispensation sacks for refuse collection, for larger households or householders with Coal fires. Learn more about Resolver Pro and how to claim your business. Our Cabinet also considers our response to complaints at least twice a year. Manchester- Optimum House. Click on a service above for more options or click here to look up another property. Typical big company really. We believe that all complainants have the right to be heard, understood and respected. We will make sure that your dealings with us in the future do not suffer just because you have expressed a concern or made a complaint. Thank you for taking the time to submit your feedback. Inept upper management working on an "old boys network" basis. Click on a service above for more options or click here to look up another property. Bridgend County Borough Council Civic Offices, Angel Street, Bridgend, CF31 4WB. When I went down to point out the laws surrounding noise I was told to f*** off back into my flat.A truly awful company. 30 Oak Hillside, Broadlands, Bridgend, CF31 5BZ. For the best experience please use a JavaScript enabled browser. They make appointments and then do not show up and when they do their workforce make excuse after excuse without being able to solve a single problem. I am posting my review back.I have contacted Kier Services because one if their collaborator blocked our car and tried to beat my daughter and me I have everything in video and will post on every single social media.The company never apologised, they are cow boys and the world should know that women arent in security when these people are around If the review is deleted I ll post again.Im still fighting to these days for consequences of that shamefull behaviour. He or she will try to resolve it for you there and then. Companies can ask for reviews via automatic invitations. kier bridgend complaints. 3 Hendre Vale, Pencoed, Bridgend, CF35 6LN. I complained on the way out and the manager of the leisure centre said he was ment to finish by 1 oclock. For information, or to subscribe to any of the following services please contact the Customer Contact Centre on 01656-643643, Bridgend County Borough Council Learn about Kier Group culture, salaries, benefits, work-life balance, management, job security, and more. Get started now and lets get this sorted. If you have a concern, raise it with the person you are dealing with. You may change your settings at any time or accept the default settings. Glad to finish here and move on. . Click on a service above for more options or click here to look up another property. Click on a service above for more options or click here to look up another property. Bought a new built property in Corby, nothing has gone right since day one - they put wrong flooring to start with, major plumbing issues and shower not working, now being told it is major issue and needs knocking walls and pipes relocating!!! The service Ive received from Kier has left a very bad taste in my mouth! Contact details are:01792 765600 (South Wales)01492 523333 (North Wales)post@childcomwales.org.ukwww.childcom.org.uk. Civic Offices, Angel Street, Bridgend, CF31 4WB, Tel: 01656 643643 You can ask for a copy of our form from the person with whom you are already in contact. Fitzalan school, Cardiff.What a disgusting place with very rude management only seemed interested in brownie points with directors who were visiting the site, on site mood while working was miserable at best, not good at all! We also ensure all reviews are published without moderation. (In any event, regardless of the circumstances, we will not consider any concerns about matters that took place more than three years ago.). Absolute shocking experience and service with them, 6 months and still waiting for someone to come out and repair a very dangerous area within my garden. Our drainage is so bad they have had to redo so much of it and the road we have just finally a year late had laid has got to be dug up to have a new drain laid. Assisted collection service, for residents unable to present containers for service, Any other services relating to waste and recycling. However, if you'd rather complain directly, you can use the above address to contact Kier. Operative. Click on a service above for more options or click here to look up another property. Assisted collection service, for residents unable to present containers for service, Any other services relating to waste and recycling. 63 Wood Green, Cefn Glas, Bridgend, CF31 4AT.
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